[Resolved]  Whirlpool Washing Machine — defective item ab initio, worst customer service

Dear Sir,
I bought a washing machine of whirlpool model SPLASH on 27.10.08.The person who came to fit the machine had fitted it and after giving demo he left. After few days, we noticed water is leaking 4om the point of junction of tap and the waterpipe of machine.we informed the company and they said it was a pipeline problem. we were out of station for few months then, wen we came back our plumber said the line was fine.on further examination we noticed that the waterpipe provided by the company is defective.. a hinge to be attached with the tap was missing and hence water always leaked 4om there. The 1st person who came for demonstration must have been aware of such defect, but nothing was revealed to us .We informed the company as our product was within the warranty period. the company said we have to pay around Rs 500. we told dem the product was within warranty period and the fault was wid the company. but all in vain.
the company has the worst customer care service, they dont even bother about customer satisfaction.