[Resolved]  Delhi Ford — CHEATED

Address:South Delhi, Delhi

Ford Figo being a great car DOES NOT guarantees you good dealership experience (is horrible).
I bought my Figo from DELHI FORD (Near Bhikhaji Cama Place/Vasant Kung). DELHI FORD is the biggest CHEATER you can come across in the Delhi market. They tried cheating me on every aspect.
1. First of all they took Rs 5000 extra for the car registration. When I was supposed to pay only Rs 36,000 (for UP registration) they charged me Rs 41,000. When asked why they have done so they told I was informed before hand, which was not the case.
2. They gave promised insurance for Rs 16,000 however on the delivery date they handed over me insurance for Rs 13,000. This was later changed with the insurance when I checked my documents, which was supposed to be given. The benefit of Rs 3000 could have been passed to the customer but they did not.
3. They gave me a temporary registration which was illegal not valid for the first two days when the car was on the ROAD.
4. On the loan document they promised a loan at 11.75% however in the final document has the interest rate was charged at 12%. Also, they will ask you to sign blank documents but PLEASE don’t get into their trap.
Also, the sales staff misbehaved lot of times after I had booked the car. They don’t have the basic courtesy to deal with their customers
Beware of DELHI FORD. I would highly recommend you not to buy your car from them. BIG CHEATERS - DELHI FORD. It is better to wait for your car from some time then to buy from DELHI FORD.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Varun,

Thanks for getting your concern to our notice. However, we are unable to track your complaint because of inadequate details. Please provide us with your contact details including name, phone number & car model number at [protected]@ford.com and our team will get back to you as soon as possible.

If any more queries, you can get in touch with our customer care team at[protected] or write us on the above email address, the team can help you once they have all your details.

Regards,
Ford India Team
I had contacted you gus. The POC was Ms Bhanu. She told me that i will have sought out these things with the dealer myself. I am sorry to see such helpness behavious of the Ford India with its delears.

My Concern Number was 10701672
My Chassis Number is BT77911

Hope I get right people are penalized in the right way.

Varun
Sorry ford people I still have not hear from ...says all about your SERVICE EXPERIENCE (HORRIBLE)
Dear Sir,

I am sorry to hear your difficulties with your ford car. Even i have the worst experiences with ford and its service people. I am updating and contacting people having trouble with ford. Can you pls add me to your Facebook and update all your issues in there. here is my link for that. I believe we can fight against ford. Pls help us to give more awareness to people.

http://www.facebook.com/fordfigo.ownersgroup.

Hope to hear from you soon.

Regards
Remesh Joseph
[protected]@gmail.com
[protected]

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