[Resolved]  Delhivery (Last Mile Courier Service) — Poor delivery Service

Address:Gurgaon, Haryana

Dear sir,

I am suffering with a great sense of irresponsibility with the Courier company -Delhivery (Last Mile Courier Service).

i had place a online order to UrbanTouch and my order no is #[protected].

they dispatch the same on time but today i received mail that "Your order #[protected] is pending delivery and the last status with the courier service is "Consignee Not Available". Can you please confirm, if we can arrange for the delivery along with a preferable time to deliver your order in the next attempt."

this is totally rubbish statement given by courier service that Consignee Not Available. there are 10 member in my house and atleast one will alavable 24 hours.
this is bad practice by courier boys that Consignee Not Available and leave the place these days.

i contact the concern person which i got from UrbanTouch his name is Mr. Sidharth and according to him the courier boy ring the bell and no body comes out.
how is this possible? not possible at all. if so then courier boy should call the on my mobile no mention on the address.

is this is right way to deriverd the consigment only ring the bell and leave the palace. they should wait for some time. this is poor very poor service.
Mr sidharth said that what we do? the boy atleat ling the bell and start arguing non sense and want to justify that this is my mistake. should i stand on the gate all full day to wait my consignment? his behavior is not professional and very bad. i cant explain how bad it was.

Today online business is on boom and i suggest to every online business service to please not to use Delhivery (Last Mile Courier Service) to deliver your order. this is not for customer satisfaction this is work for totally customer misbehavior.

Thanks

Ashutosh
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

They are worst local delivery service i have seen.

They need 3-4 days to deliver article from Delhi to Noida !!

Will never user such online portal who use their services.
I agree with the review, even I have faced all the things, even I got the same excuse from the company and every day I called twice or thrice,

Please dont go for this guys... they are the worst service I have came across.

I agree Snap deal are the one who uses there services.
I'm in total agreement about Delhivery's unprofessional service.

I order two products from Zoomin 1st one on 6 Aug, and they sent it through Delhivery and I'm yet to receive it on 13 Aug2013.
Another at Zoomin only I placed on 10th Aug and received it on 13th Aug by Bluedart.

Same vendor, same location of origin and such difference in service.

Just say NO to sites using Delhivery for their courier services.

Shail
delhivery and snapdel are to avoid, even though price is low- their services to rescue the customer in the pathetic situation is worst
I agree with you all I have ordered a product on saturday 17-Nov and today was expected delivery date, product has arrived to my city from yesterday but they are just moving the product from one office to other and not delivering to my place. When talking to cc they are useless crap on earth and not even giving no. of office here in my city to pick the product myself.

Worst service I have ever seen from a courier
Would never shop from Snapdeal from now on...
Worst courier ever.. Its 4th day today n they are not able to deliver the product within delhi.
Agreed, worst courier service, peachmode is also using " DELIVERY LASTMILE" courier for delivering their orders.
Courier person was not handing over parcel at all in CASH on DELIVERY option and wanted me to give money first.
Though I told him that I will not open parcel and will give him money as soon as he hand over my parcel to me but courier guy refused
Does not even know that I will pay cash only upon delivery of my parcel

Worst courier service "Delhivery Lastmile"
order shipped for three days not recheched to me. I had complined many time to coustomer care but issue yet not resolve.
no contact detail.Only making fool by costomer care.

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