[Resolved]  DHL — Hidden charges

Address:

Chennai, Tamil Nadu

DHL has hundreds of hidden charges .

i ordered an item from a global online store worth 1700 rs approx and pid another 1000 rs for shipping . The item was a gift for my friend.
the item falls well below the customs/ duties charges because i made sure i read up about the limit. Gifts upto 10,000 are not charged duty. the online store also marked it as a gift but DHL held it for customs check for almost 4 days before even contacting me. And now for no fault of mine they are charging me warehouse charges of 60 per day plu charges to get the item through customs . WHEN THERE IS NO NEED TO as the item is only 1700 and a Gift . So the person im gifting is getting a bill on delivery and has to pay an amount as close to the gift itself. Im am so embarrassed i wnated this to be a surprise gift and I hear about all these extra hidden charges DHL charges . I was shocked to find similar incidents by hundreds of people online saying the same thing . Please take some action on them.ask them to put it on their website all these hidden charges instead of shocking people later .and they should get their facts right and know the customs laws and not blindly ask money for clearance of an item that is not ven dutiable in the first place