[Resolved] Dhl Courier Agent Shuttle Express — Fraudulent charges for university express

[Resolved] Dhl Courier Agent Shuttle Express — Fraudulent charges for university express

J JASVINDER SINGH from Chennai, Tamil Nadu

I was charged Rs 1088 for shipment air waybill (university express) by SHUTTLE EXPRESS, 4(GF), Rajendra Place, New Delhi-110008(Ph: 25748998, 25748084,[protected]. While it is clearly mentioned over DHL website that the cost is only Rs 990. They gave me a bill(MR 13766) of their shop but refused to give me Shipper,s copy of DHL bill saying that DHL has now stopped giving copy to customers. He just gave me the tracking no-[protected], which when did not work I called them and they changed it to [protected]. Also on asking about increased charges they said DHL has recently increased its charges and this amount of Rs 1088 is after 50% discount. They are clearly making fools of customers by overcharging. My request to DHL and consumercourt to kindly look into this matter. My contact no is [protected]. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
1 Comment	Share
Submit Close

Related DHL Express India reviews

View all 466 DHL Express India Reviews

Comments

Harish Girdhar

from Chennai, Tamil Nadu

I want to warn everybody. Please do not use services of this courier agency. This person is a cheat and fraud. He will charges you high rates but the courier will not be delivered on time. And when you will call him instead of checking the status with courier company he will give you useless excuses of his own. He will shout and use filth with customers. Don't believe him when you go for booking he will be very sweat but later he will show his true colors. If you don't believe me, you can check with DHL authorized branch on first floor of same building. They will also tell you that he is cheat and fraud who abuses the customers. DHL please cancel his agency.