[Resolved]  Idea Cellular — Dialer Tone Selection

Address:Bangalore, Karnataka

DAILER TONE SELECTION

Hello ,
Today May 14th i got a Pre-recorded call from IDEA for Dialer Tone selection,
i did not select any song, i just disconnected the call,
I got a message after 2 hours saying "Dialer Tone selection is Activated"
I called IDEA CC & he says call after 2 hours, he don't hv updated info on my balance,

If i say take a complaint, He again says call after 2 hours,

What is this, People don't have any other work other than calling CC,
or its the trick to make customers get bored & stop calling CC ??

IDEA CC, i have de-activated the service you just refund the amount or i dont want to have response like "Please get in touch with our CC ".

Its too much, if this time issue isn't solved, i will port to Aircel .

Thanks & Regards,
Balakrishna
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Idea Cellular Ltd — Dialer Tone renewal

Sir/Madam,
I am using this Idea services since last 10 yrs. I have never asked for the dialer tone to set to my mobile No.: [protected]. I do not know how without asking the dialer tone is set/ and also it get renewed every month. which they charge. SmS me from IZ-55456.

This is sorry state from the best service provider ( Idea).
I do not need any Dialer Tone. Please closed the Dialer tone services from my mobile.

regards,
Omesh D Dabli
Mobile no: [protected]
Dear Customer,

We wish to inform you that your complaint has been initiated with us; under reference number 1-[protected] and you shall hear on the same at the earliest.

Regards,
Idea Cellular
Dear Customer,

We wish to inform you that your complaint for wrong deduction related issue has already been resolved to your satisfaction. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Idea Cellula

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