Dish TV — Channel Package Activation

Address:Chennai, Tamil Nadu

I have taken a new Dish TV connection on 2 December 2012.
The installation was swift, but ever since I have faced many issues.

1. The Set Top Box activation took 48 hours, until such time I was unable to record any channels.
2. On 4th December at 1 AM, I got an Error 201, saying my VC card had an error. This required me to make multiple phone calls, and eventually I gave up. They resolved this the following morning.
3. On 5th December, I got an error 101. I had requested for "Super HD Royale" pack. I had checked the same in the Subscriber Activation Form SAF.
The Dish TV personnel had activated Super HD World Pack. This pack had half the number of HD Channels. I was clearly told that I could get 1 month ANY HD Pack free on purchase.
Now when I ask them to change it back, they ask me to scan a copy of the SAF and send it. I did the same & still they fail to activate the new pack.

This is simply the worst DTH service provider. Tata Sky & Airtel are hundred times better than Dish TV. DO NOT EVER take Dish TRu HD. It is simply awful
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Oh and did I mention no one at Dish TV can speak English. They all speak Hindi & really poor english. Absolutely useless company.

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