Dish TV — Recording Erasing Automatically

Address:

Haryana

I purchase dish tv recorder STB. I found that recorded programme is erased automatically after 48 hrs of the recording. I wrote an email to the customer support at dish tv , the replied that "recording retains till you don't remove the pendrive or you manually delete it". But it was not the case. I wrote another email reporting similar complaint that there might be something wrong with the hardware or other service settings in the menu. But the do not reply even after the same mail has been forwarded to them 3 times with warning of legal notice as at the time of buying noting such condition was told about recording.
Also they are saying that warranty of the STB is only for , called AMC !, 3 months. Engineer visited home and asked for Rs 170/- as visiting charges.
Think before buying I will advise better buy Tata Sky or Reliance DTH connections their customer care numbers are also toll free !
Regards
Rajeev