[Resolved] Dna Newspaper — Coupons are not received even after one month | |||
Shame DNA team. My cheque with amt 199 was encashed for 2 years subsriptions on 21-feb-2011. Initially i was told within 2 weeks i will get coupons for the same. Now even after one month, i didnt receive. It seems the contact number of DNA are fake. I was trying on the numbers [protected] and 43888108. No one picks up the calls. Somehow I managed to contact with the head office at lower parel. The courier was returned as the courier person is unable to locate my address. They are lying. Their executive came to collect cheque for subscription at my address without any hardles, but they failed to locate my address when they have to deliver coupons to me.My subscription details are retrieved based on my mobile number. It seems DNA team is not smart enough to call up at the customer to check the address,in case they are not able to locate. I am buying the paper /recommedning people to read ever since the paper was released.Looking at complaints, it is evident DNA team has no morals and the paper lying the people. Now onwards I decided not to buy DNA paper even to clean my child's . Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Hi All who have been fooled by DNA,
I had opted for the yearly subscription of DNA who had put up their stall in Mayfair Towers in Shivajinagar. I paid Rs.250/- in cash, receipt no.28210 dt. 08.03.11. I was informed that my coupons would reach within a week at my residence and the paper would start by 15.03.11.
Till date nor the coupouns are received nor the paper. I am fed up calling their office speaking to all the well know personalities like Jayant, Ganesh, Ravindra Tupe, Prashant of so called DNA and not to forget the parrot speaking customer care.
I have finally decided to contact the consumer forum. Here its not the question of Rs. 250/- its all about ethics. After all even if it is 2 bucks its my hard earned money and no tom dick and harry can cheat me.
Anyways guys wish me luck, for I am not the one who will get cheated so easily and surely teach them a lesson.
I had opted for the yearly subscription of DNA who had put up their stall in Mayfair Towers in Shivajinagar. I paid Rs.250/- in cash, receipt no.28210 dt. 08.03.11. I was informed that my coupons would reach within a week at my residence and the paper would start by 15.03.11.
Till date nor the coupouns are received nor the paper. I am fed up calling their office speaking to all the well know personalities like Jayant, Ganesh, Ravindra Tupe, Prashant of so called DNA and not to forget the parrot speaking customer care.
I have finally decided to contact the consumer forum. Here its not the question of Rs. 250/- its all about ethics. After all even if it is 2 bucks its my hard earned money and no tom dick and harry can cheat me.
Anyways guys wish me luck, for I am not the one who will get cheated so easily and surely teach them a lesson.
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+91 22 3988 8888
+91 22 3980 1000
11th Floor, Tower 3, India Bulls Finance Centre, Senapati Bapat Marg, Elphinstone (West), Mumbai, Maharashtra, India - 400 013
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Manish rajpal [protected] [protected]@gmail.com
Same situation like yours. i also subscribed on 25th Feb 2011 and till today[protected] no newspaper and no coupons Just the difference was i paid thru Creditcard(icici), , they use Icici payemnt gateway.
i have made numerous calls to their pune office numbers dna pune 25667916/19
and spoken to prachi, menka, abhijita, asma, sakshi, ganesh in Pune office
and [protected] in Mumbai
their i have spoken to a lady called trupti and 2 to 3 other executives.
They are very rude, as first of all they have failed to comply with what they offer and then they have the audacity to ask me how they want me to have the problem solved.
Seriously I feel this Kind of service should be looked at by the concerned Govt agencies.
I just hope they get the same treatment for their requirement to proceed with their business