[Resolved] DoCoMo Prepaid SIM — ID PROOF MISUSED | |||
I have taken a new DOCOMO pre paid connection, two weeks back, and provided my ID/adress proof and photo, then. Now Docomo is barring my out going saying that my docs has not been received, and asking me to provide the documents again. This is a misuse of my document. I am afraid it will be misused for other illegal connections. The retailer is saying, they have sent the documents already. Please let me know, if i need to register this in the local police station. Number - [protected] Regards Neil Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
DoCoMo Prepaid SIM — refund of money
rs.149 deducted from my account on september 8 th saturday 2012 without my knowledge..i already contacted customer care executives several times.they promised me within 48 hours my money will be refundable which has not yet got back..kindly do the needful.otherwise i have to go for port.my name is anish lukose and my mobile number is [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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DOCOMO Prepaid SIM — Bad Service
Please HELP me. I’m not able to receive any SMS from any operator(IDIA, AIRTEL, RELINCE, AIRTEL..etc) from Dehradun or you can say from Uttrakhand region . I already talked with your many senior executives but they are unable to solve my problem. i don't know how you will teach your executives they even don't know anything. they just only know to argue with the costumer. even they don't know who is responsible to sole this problem.I was facing this problem since the day I purchase this SIM card. Some of your executives told me that you have to replace your SIM card for any DOCOMO outlet. When I went the outlet they are asking me 50 rupees to replace the new SIM. I don’t understand about all this , why I have to pay money to replace my SIM card because I’m facing the problem since the 1st day when I purchase the card and this is company responsibility to replace my SIM card because I’m facing the problem from 1st day. I already registered the complain same day in your customer care center. So I’m just waiting for your response after that I don’t have any another option only to file a case in CONSUMER COURT.
YOU ALL ARE JUST ONLY GOOD IN YOUR ATTRACTIVE ADVISEMENT TO MAKE PEOPLE FOOL.
Costumer name : Simon Joseph
DOCOMO Prepaid GSM SIM no. : [protected]
Regards
Simon Joseph