[Resolved]  Domino's Pizza India Ltd — Rude and pathetic response from Dominos executive in Omaxe mall gurgaon center

Address:Gurgaon, Haryana

Hi,

I am Abhishek kumar, a frustated customer from Dominos. This is almost every time that I get a negative response from Dominos Omaxe mall executives. I have ordered a Meatza pizza without Ham and they have delivered Meatza pizza with ham which is really unacceptable. Every time I ask for Corporate discount, we used to hear a bad voice from there side. I had a very good experience with Dominos Noida outlets but here in gurgaon everything is opposite.

My Last order details from dominos, omaxe plaza:
Order : 14
Server: nitin 9 (very rude)
Date: 5/28/2011

When I asked him about corporate discount he simply denies it that it is not possible and he said do whatever you want. However, atlast he forcefully discounted 15%. We normally get 20% discount from Pizza hut.

I would request you to not spoil Dominos image with this sort of filthy behaviour. I am loyal customer to Dominos from past 4 years. But if this continues then they will surely loose valuable customers.

Thanks
Abhishek kumar
+91-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Rude and pathetic response from Dominos executive in Kandivali east opp sanchiti hospital. mumbai 400 101

Staff taking order are not friendly some of the time they are rude. many time faced the problem for getting right contact number for confirmation.
Recently ordered Pizza mania Single topping with Excluding Soya, From last so many time the same had been delivered to my residence. but today it was been refused bruntly and then spoke to executive in charge of the store, He answered was like this time we will deliver hence forth we will not.
So i cancelled the order. No for next time. Then why today.
I am sorry to tell you that you had loosed your 5 year old customer.
Dear All,
The rude behavior of domino staff is a nation wide problem i suppose.Myself prakash from indore. Every time i tried to order dominos,
the wanted me to make order as per their persuasion. If we refuse to accept, they simply deny to deliver spoting various reasons.
Ultimately we have stopped ordering dominos n started with local vendors.These foreigners still think that we indians r no more then slaves even today.
So to hell with u n ur pizzAS.
AND ONE MORE THING. THEIR SITE DOES NOT ENTERTAIN COMPLAINTS. U KNOW Y?
CAUSE IF THEY EVER STARTED SUCH SYSTEM, THEN I THINK 90% OF THEIR MANAGEMENT WILL BE ENGAGED IN RESOLVING CUSTOMER COMPLAINTS.
PRAKASH BERRY, INDORE
[protected]/[protected]

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