Dot Cabs — 2 hour delay in pickup

Address:

Hyderabad, Andhra Pradesh

I had a most pathetic experience with Dot Cab

I was picked 1hour 50min late from the confirmed time yesterday. They dint really bother to inform that they cannot serve on time and kept on lying when I called them 8times for the status enquiry, after a heavy call waiting for each call. I had to wait with my family till late night..

Booking serial number 2893 and service request date: 1st Nov 2012...

I am extremely unhappy with Dot Cab and its service commitments.

Note: The customer feedback form in your website too doesn't confirm if the submitted request is sent successfully; receiving a acknowledgement or response to the feedback seems distant dream.

Take care of your customers or someone else will