[Resolved]  Dot Cabs — Dot cab fraud - rs 800 charged instead of rs 540 - 19 may 2012‏

Address:

Rangareddy, Andhra Pradesh

Dot cabs - 6-2-338/1, hill view, hill colony khairtabad, hyderabad 500004, phone :[protected]

Here is a story how dot cabs confirms indica and charges 250+ extra:


On 17/05/2012 22:16 hours i booked a cab on dot cabs[protected] and was sent the following sms (From [protected]):
Dear customer, thank you for choosing dotcabs, your booking for 18-may-2012 3:30 am, booking no: b000404 is confirmed (Indica-city to airport).

On 18/05/2012 02:21 hours i received the cab driver details (From [protected]):
Dear customer, your cab ap11tv1282, chauffeur: sdazmathullak, dc no: 1050 with cell: [protected] /[protected] will reach you as scheduled. Thank you. Dotcabs

On 18/05/2012 3:45 am cab arrived, took almost 45 minutes to find my house! Finally when my aged mother/self reached the airport the boarding gates had closed, and i had to incur an additional expense of rs1900!!

However my main complaint is as follows:

Why did the driver take rs 800 from me when i booked an indica for rs 540??

I called dot cabs on the following instances and complained :
19/05/2012 2:29 pm - was assured the complaint would be looked into and i would be given a refund of rs 260 (Ie. Rs 800 less rs 540).
06/06/2012 5:00 pm - agent farhan informed me no complaint has been registered - how can this be? Fresh complaint no. 220 registered.