[Resolved]  DRS Packers (aka Agarwal Packers) — Poor Quality of Delivery and Response there after

I recently shifted from Chennai to Hyderabad and took services of DRS Packers, who were very prompt at coming to my residence to pack things. Then they started to mention that unless 100% is paid up in advance, they would not take the packed luggage into the truck.

After I gave them a cheque, they started their loading of truck - which took four days to travel a distance of nearly 500 Kms. The day the cheque got cleared, I got a call from them asking for directions to my new place.

After duly unloading the stuff at Hyderabad, they left, even whlie I was asking them to wait to access the damages; for which they gave two phone numbers, mentioning that it was another department which would handle the same.

After umpteen phone calls, 15 days later, a carpenter visited (who was dubbed as surveyor) who promised to repair the same the very next day.

Again after 10 days and several calls later, the fellow came back and repaired only one of the items, telling that the other damaged goods need some external help from his office.

After the same - till date no one turned up. I even called up the Country Head, who promised prompt action.

It is 10 days again - no response nor any action from their side...

Seems this is a very sloppy organization, which talks of "A Class service"