[Resolved]  DTDC — Charged for no service

Address:

Bangalore, Karnataka

Hi,

I had an urgent parcel to be sent within bangalore. So I used DTDC's pick and drop facility.
They promised the delivery by next day evening for regular service. But, the parcel needed to be sent by afternoon as the receiver had a flight to mumbai in evening.

So they offered me express service for delivery by afternoon. But to utter dismay they didn't delivered the parcel even by 7 P.M. in evening. I asked for full refund but they denied any claims.

Please help me lodge a complaint against them.

Regards,
Mohit
[protected]@gmail.com