[Resolved] DTDC — late delivery of packet

[Resolved] DTDC — late delivery of packet

A aradhna rai

TWO PACKET WAS DESPATCHED ON 24.8.07 FROM GREENPARK (NEW DELHI) , UNDER CONSIGNMENT NO. F02777959 AND F02777958 FOR Dr.R.N.RAI 9612 P.P.N COLLEGE HOSTEL,PARADE KANPUR(U.P) PIN – 208001.THEY SAID THAT IIT WILL DELIVERED ON MONDAY THAT IS ON 27.8.07. BUT IT IS DELIVERED ON 29.8.07 AT 6:30 IN THE EVENING.IT CARRIES RAKHI WHICH WAS ON 28.8.07 BUT IT REACHES AFTER THIS FESTIVAL I HAVE CONTACTED TO DTDC, GREENPARK NEWDELHI AS WELL AS PARADE (KANPUR) OFFICE , BUT THEY ARE UNABLE TO TRACE THE PACKS.TODAY ON 29.8.07 WHEN I WENT TO THE GREENPARK NEWDELHI OFFICE THEN THE ENQUIRE ABOUT THE MATTER IN THE PARADE KANPUR OFFICE …..BUT STILL THE ARE UNABLE TO GIVE THE SOLID REASON FOR THE DELAY .NOW IT IS USELESS FOR ME AND MY BROTHER TO HAVE THE RAKHI AFTER THE FESTIVAL.THE MANAGER APPOLIZE BUT HE WAS UNABLE TO TO GIVE ME THE REASON FOR THE DELAY OF THE PACKET. I DO NOT KNOW AS A CUSTOMER OF DTDC WHERE TO APPROACH SO I REQUEST YOU KINDLY LOOK INTO THE MATTER AND SOLVE THE COMPLAINT. I JUST WANT THE REASON FOR THE DELAYMENT OF PACKET. Was this information helpful? No (2) Yes (6)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Syed Quayyumuddin

from Chennai, Tamil Nadu

Hi,

I have couriered on packet to Gulbarga bearing the bill number V01544818, as confirmed from them that with Press courier it will reach with in 12 hrs but extra payment should to be done, confirming from them that my parcel reaches, i have accepted this and i have paid extra amount but nothing has happend to my parcel it has not been reached the address even after 24 hrs and when i asked them the status after 20 hrs of sending no one was there to response .It was the worst case of the DTDC and really now i felt not to use the DTDC again...sorry to say this .

I courired at BTM 5th main, KEB Layout Bangalore...

Please have some urgent action on this ..

Regards,

RASHMI

from Anand, Gujarat

late delivery of packet
PACKET WAS DESPATCHED ON 31.07.09 FROM LUDHIANA, UNDER CONSIGNMENT NO. Z93631179 FOR M/S MEERA THAKUR MOH.RAM NAGAR DALHOUSIE ROAD PATHANKOT (PUNJAB) PIN – 145001.THEY SAID THATTHEY HAVE NOT RECEIVED TILL DATE ON WEDNESDAY THAT IS ON 4.08.09 I THINK IT WILL BE REACHES AFTER THIS FESTIVAL, KINDLY ADVISE HOW MANY DAYS IT TAKES AND IF COURIER TAKES SUCH TIME SO WHY PEOPLE SHOULD GO FOR THIS NOW YOU HAVE TO GIVE THE SOLID REASON FOR THE DELAY .NOW IT IS USELESS FOR ME AND MY BROTHER TO HAVE THE RAKHI AFTER THE FESTIVAL.WE DO NOT WANT YOUR APPOLIZE BUT PLS PROCEED IT BY THE END OF THIS DAY BECAUSE 2MOROW IS RAKHI.

I DO NOT KNOW AS A CUSTOMER OF DTDC WHERE TO APPROACH SO I REQUEST YOU KINDLY LOOK INTO THE MATTER AND SOLVE THE COMPLAINT.