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DTDC Courier & Cargo Complaints & Reviews

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Updated: Jan 21, 2026

Complaints 11702

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So far, so good. DTDC Courier & Cargo is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope DTDC Courier & Cargo will keep up the work and continue to help more customers with their concerns even better 🤝

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DTDC Courier & Cargo reviews & complaints page 3

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The parcel that was scheduled for delivery on the 9th has still not been delivered. Could you please escalate this matter or forward it to higher management? Additionally, will your team take responsibility if the parcel is damaged or its contents become stale? I kindly request a discount voucher or a refund as compensation for the delay.

Additionally, I am writing emails to the customer support everyday and there's hardly...

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Address: 6-78/1 Faqruddin colony Mannaekhelli Tq chitguppa & Dist Bidar-585227

Dear Sir/Madam,

I am writing to file a formal complaint regarding the delayed delivery of my parcel by DTDC Courier. The parcel, which was supposed to be delivered to me, was marked as "Out for Delivery" two days ago. However, despite the status update, I have still not received my parcel.

Here are the details of my complaint:

Tracking Number:D82643044
Order Number:7D[protected]
Expected...

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Address: Coimbatore

A parcel was sent from Coimbatore with destination within Coimbatore, on[protected]Saturday), to be delivered by[protected]Sunday), till today[protected], the consignment has not be delivered, the status shows out for delivery, the customer support has been contacted every day but still not delivered.

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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DTDC Docket No V86981261
The DTDC docket says delivered on 25 Dec 2024.
When I complained, they apologized and restated that delivered on 1 Jan 2025, attached a sheet to prove they have delivered.

Sheet supposedly contains my signature - It is 'Forged'.

Right hand of the sheet by the DTDC states 25 Dec 2024 again a contradiction of the DTDC claim about package delivered on 1 Jan 2025.
DTDTC...

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Address: PUNE,411005

Website: DTDC

I am bringing notice to the fraud/embezzlement made by the DTDC couriers who had to deliver my goods booked originally from Pune to Noida on 24.12.2024 and the same has been shown as delivered on 31.12.2024 on 20:16 pm, by some "Nikki Litchi", which does not correspond to the name of the recipient as written on the delivery package/consignment note.

Please provide the proof of receipt and also investigate who has taken the...

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Awb number -I35541256 The package has been sitting in neelmangala apex Banglore for 3 days and my delivery location is 400kms away from that location.I contacted the costumer service raised a complaint but didn't get any help from them....

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Address: Saltlake Kolkata

Last two days, I am getting the message that the item will be delivered today and put for delivery but till now no item was received.
Please do the needful as soon as possible. From Kolkata. The item was very important items and was not delivered till now...

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AWB/ Consignment number - H44731419 is showing that the order is delivered on 30/11/2024, but I haven't received the item yet. When I contacted the DTDC courier service regarding this matter, they are refusing the home delivery and asking me to collect the product from their office. As it was inconvenient for me to collect it from their office, I asked them to cancel the order and they refused that too stating that they already updated that...

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Address: Velappanchavadi, Chennai

My DTDC shipment (tracking ID: 7D[protected] has been stuck in transit since November 27th, with no movement or updates in the tracking status. It shows "In Transit" at Velappanchavadi, Chennai, but there has been no progress for several days. Despite waiting patiently, there is no communication or resolution. The customer care also doesn't respond, when connected, they just put the call on hold to check the issue and never resumes it until...

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This mail is to write against the services provided by DTDC Courier & Cargo

i have no idea what kind of services are DTDC people providing
people in DTDC office are illiterate and extremely arrogant.

They have to delivery the courier with incorrect Pincode number . As soon i have noticed about the wrong pincode, raised the request to the DTDC for changing the pincode and delivery to the Correct address...

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My package was sent a month back on October 26th of 2024. Till this date there has not been an update. I have contacted the DTDC customer care multiple times yet all the time they were clueless about what was happening. I want a complete compensation from DTDC for the contents in the package which was expensive and the shipping fee and also the mental distress they have caused me. This is a serious issue as it happened because of the negligence...

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Address: Panaji Goa

The consignment no K43892504 was booked on the 14th and reached Panaji on the 18th. However, it has been sitting at the Panaji branch without any notification or further action to connect it to Ponda for delivery. This consignment is for business purposes and is extremely critical.

It is disappointing to witness such a lack of responsibility from the branch executives. What’s even more concerning is that, despite my efforts...

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Address: Hyderabad

The tracking number is 7x[protected]; showing as delivered but that is fake. Called the customer service several times and one insisted that it has been delivered and the other said that it will be delivered as soon as possible. The building has CCTV and it should be easy to verify. They have send me an SMS with an OTP but so far nobody has asked for the OTP. How the item can be delivered without OTP?...

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I sent a parcel from Ghaziabad to Jaipur on 2nd November, It got delivered on 4th of November, Shipment tracking id is D88798859. I sent a Dinner set worth 2400/- and Dry fruit box worth 400/- packed in the cartoon, for which I paid 575 as I remember.
When It arrived to the jaipur location, It was well packed from outside but inside Plates in the dinner set were broken, Dry fruit box was opened and eaten. Receiver took the parcel...

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I am writing to express my serious concern regarding my urgent parcel with Consignment No. R85776327. This parcel was shipped on 26th Oct 2024, with an additional premium paid for urgent delivery by 29th Oct 2024. However, it has now been 10 days past the delivery deadline, and I have yet to receive any meaningful update beyond the standard response that it’s "in transit."

This delay has caused significant inconvenience,...

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My courier which is booked on 22/10/22 is not yet delivered....

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Address: DTDC express Ltd, No - 3 Victoria Road, Bengaluru

I have booked a parcel from Chennai to Madurai in DTDC's own booking centre in Velachery on 16th October by paying Rs330 and the consignment number is C42834637 as per the commitment from booking agent the parcel should have reached the destination either next day and max in two days but it has been a week now and I have registered a complain by calling customer care as well as calling the booking agent on Monday and immediately they changed...

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DTDC worst service I have ever seen customer service executive is useless, It's been 3days yet my parcel is not been delivered, every night by8pm they make update UAT ATTEMPT FAILED. Customer service executive is not providing the delivery details but by sharp 7pm they are winding off simply they say parcel is been out for delivery they will deliver before 8.30 but by 8pm they update Attempt Failed. I required my parcel I urgent basis please help.

Parcel number R85483101

DTDC Courier & Cargo customer support has been notified about the posted complaint.

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Hi

I have not received my package from DTDC but DTDC status showing delivered this is not fair how can you mark delivered where it is not actually delivered to customer. Please deliver the package soon

Sharing tracking number for your reference

Tracking number: 7D[protected]

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Hi,

Please help me get some status update and delivery of my package ( tracking number K[protected] . The tracking information shows it reached Delhi on the 10th of Oct and should have been delivered within two days.

The package has not been delivered and there is no status update after the 10th of October. It's the 17th when I'm posting this complaint after trying to contact my local DTDC office, but they do...

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