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We are also frustrated right now as to find out where to find complaint and how to get compensated for extremely poor service by DTDC - Pune, Our Diwali eatables were sent from Pune on 8th Oct 2009 and as of today 20th Oct 2009 Tuedays this parcel has not reached our party. It should have been no more than 4 to 5 days maximum as told to us by many courier including DTDC Pune. Repeated call to NY office yield nothing as this parcel stayed in Ahmedabad office for more than 6 days. NOW I WANT TO KNOW WHAT IS MY RECOURSE AND HOW CAN I FILE A COMPLAINT AND COURT CASE. CAN SOME ONE HELP PLEASE.
This incident has ruined our Diwali. We spent Rs. 2400/- to send 6 kilo parcel. Plus costly eatables for festive season, advertised as 319/- per kg. from Pune to California.
Please give info. if anyone has been successful in getting compensation.
This incident has ruined our Diwali. We spent Rs. 2400/- to send 6 kilo parcel. Plus costly eatables for festive season, advertised as 319/- per kg. from Pune to California.
Please give info. if anyone has been successful in getting compensation.
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
I sent a courier through DTDC courier (Simmakkal Branch, Near Central library, Madurai) on 18.08.2009 with the detailed delivery address. the delivery address is Rev. Sr. Dr. Gerardin Jeyam, Controller of Examination, Holy Cross College, Nagercoil-4, Kanyakumari District, Tamilnadu. It is quite irritating that even now it is not delivered to the above said location. I want to longe a complaint against the company and also want to claim the compensation amount against the send goods.
Expecting immediate reply,
Dr.N.vasudevan