Show menu
Close
FAQ FAQ Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  DTDC — Undelivered Parcel

Dear Sir/Madam

Sub- Undelivered Parcel P11319733 , Pune to Port Blair

This is with ref to the parcel which I have booked on 20 oct 09 , Vide Docket no P11319733 from Pune to Port Blair , the consignement has reached Port Blair on 25 th Oct 09 ,
Dtdc , Port Blair called & informed to collect the consignment from there office , where as it should have been delivered to my house. Address is clearly mentioned in the parcel.

My parents are aged and not able to go & collect the parcel from the office.

It is a mental haressement on there part as the parcel is for my father who is a diabatic & needs it urgently.

Looking forward for your help in this respect.

Your Sincerely

Amit Dutta Roy
[protected]

Attached ref mail intraction with DTDC.

----- Original Message -----
From: Amit Dutta Roy
To: Dhiraj Bhattacharjee (CSS Mgr Kolkata Apex) ; noida_bhangel.[protected]@fr.dtdc.com ; css.[protected]@dtdc.com
Cc: [protected]@dtdc.com ; 'Noida Bhangel' ; [protected]@dtdc.com
Sent: Wednesday, October 28, 2009 8:13 PM
Subject: Re: P11319733 DT 20 OCT 09 parcel to portt blair

Dhiraj,

Means we have to collect it from your office.

Still we have not revcd it what is the co-ordiantion are u doing.

Regards,
Amit Dutta Roy.
Lemon Mobiles.
Regional Service Manager(South West)
e-mail- amit.[protected]@lemonmobiles.com
Mob-[protected]
----- Original Message -----
From: Dhiraj Bhattacharjee (CSS Mgr Kolkata Apex)
To: Amit Dutta Roy ; noida_bhangel.[protected]@fr.dtdc.com ; css.[protected]@dtdc.com
Cc: [protected]@dtdc.com ; 'Noida Bhangel' ; [protected]@dtdc.com
Sent: Wednesday, October 28, 2009 12:48 PM
Subject: Re: P11319733 DT 20 OCT 09 parcel to portt blair

Dear Mr. Amit Dutta ,

The undersigned was on leave yesterday . 2-ndly the shipment has been connected on 22.10.2009 and details is visible in intranet.

Forwarded from KOLKATA APEX(AIR-SF-AC), CALCUTTA To PORT BLAIR, PORT BLAIR Through Franchise Delivery MF No. (22335) On Thu, Oct 22, 2009 0352 [consignment weight-0.315kg, Pcs-1] [FDM Prepared on : Thu, Oct 22, 2009 336].
Dear Sweety ... Pls. followup with Portblair and confirm the sts.

Thanks & Regards,
Dhiraj Bhattacharjee,
C-1523
Manager (Apex CSS)
'Don't use (reply all) while replying to any email'
----- Original Message -----
From: Amit Dutta Roy
To: noida_bhangel.[protected]@fr.dtdc.com ; css.[protected]@dtdc.com ; [protected]@dtdc.com
Cc: [protected]@dtdc.com ; 'Noida Bhangel'
Sent: Tuesday, October 27, 2009 6:43 PM
Subject: Re: P11319733 DT 20 OCT 09 parcel to portt blair

Hi All,

Such a irresponsible approach is not expected from your company & ur franchisees.

It is rueining the reputation of the a big nation companies as your's

If no action is taken will be putting it up in the online consumer redressed forum.

Regards,
Amit Dutta Roy.
Lemon Mobiles.
Regional Service Manager(South West)
e-mail- amit.[protected]@lemonmobiles.com
Mob-[protected]
----- Original Message -----
From: Amit Dutta Roy
To: noida_bhangel.[protected]@fr.dtdc.com ; css.[protected]@dtdc.com ; [protected]@dtdc.com
Cc: [protected]@dtdc.com ; 'Noida Bhangel'
Sent: Tuesday, October 27, 2009 5:11 PM
Subject: Re: P11319733 DT 20 OCT 09 parcel to portt blair

what happening?

Regards,
Amit Dutta Roy.
Lemon Mobiles.
Regional Service Manager(South West)
e-mail- amit.[protected]@lemonmobiles.com
Mob-[protected]
----- Original Message -----
From: noida_bhangel.[protected]@fr.dtdc.com
To: css.[protected]@dtdc.com ; [protected]@dtdc.com
Cc: [protected]@dtdc.com ; 'Noida Bhangel' ; amit.[protected]@lemonmobiles.com
Sent: Tuesday, October 27, 2009 3:27 PM
Subject: Re: P11319733 DT 20 OCT 09 parcel to portt blair

Dear Sanjib Sir / Dhiraj Sir

Pls. update delivery status immidiate

Regards
Sanjay Kumar
[protected]

> status?
>
> Regards,
> Amit Dutta Roy.
> Lemon Mobiles.
> Regional Service Manager(South West)
> e-mail- amit.[protected]@lemonmobiles.com
> Mob-[protected]
> ----- Original Message -----
>
From: Amit Dutta Roy
> To: [protected]@dtdc.com
> Cc: 'Noida Bhangel'
> Sent: Monday, October 26, 2009 5:14 PM
> Subject: P11319733 DT 20 OCT 09 parcel to portt blair
>
>
> Dear Mr Tashur,
>
> I have sent a parcel by DTDC dated 20 oct 09 , P11319733
> It has reached PORT BLAIR but they are tellling my father to collect it
> Kindly look into it
>
> Regards,
> Amit Dutta Roy.
> Lemon Mobiles.
> Regional Service Manager(South West)
> e-mail- amit.[protected]@lemonmobiles.com
> Mob-[protected]

______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
______________________________________________________________________



********************************************************************************...

The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information and may be legally privileged. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.

WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

www.dtdc.com
********************************************************************************...

______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email
______________________________________________________________________
ADVERTISEMENT
Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 CommentsShareTweet

Comments

Small Parcel — Parcel undelivered dated 13-1-2009

My parcel dated[protected] has not yet been delivered to Pune till date. On enquiring from the staff and other concerned persons on[protected] were saying that it will be delivered in 2-3 days..Again on enquiring from them on[protected] they were saying that the amount which i had paid is less and i have to pay extra amount.I have already paid Rs 200/- for the parcel from Shima(HP) to Pune.
Hi All,



It’s been months now and I have not received the courier.


Appreciate if any one can help. Or may be suggest the procedure to register a lost package and start the claim procedure.



Regards,



Sherry Gautama




[protected][protected][protected][protected]

From: Sherry Gautama, CLSA
Sent: Monday, October 26, 2009 5:22 PM
To: 'CSS.[protected]@dtdc.com'
Cc: CSS.[protected]@dtdc.com
Subject: RE: Consignment - Z98039146



Hi Team,



If you people can make out the stamp of the recipient, this has been received by Ernest and Young. It should reach CLSA INDIA LTD.



These are two different companies.



These attachments are useless till the time I receive my courier.





Regards,



Sherry Gautama




[protected][protected][protected][protected]

From: CSS.[protected]@dtdc.com [mailto:CSS.[protected]@dtdc.com]
Sent: Monday, October 26, 2009 5:05 PM
To: Sherry Gautama, CLSA
Cc: CSS.[protected]@dtdc.com
Subject: RE: Consignment - Z98039146




Dear Mr. Sherry Goutam,


Pls find attachment for drs copy

Rgds
Sushma





"Sherry Gautama, CLSA" <sherry.[protected]@clsa.com>

26/10/2009 09:39
To
<CSS.[protected]@dtdc.com>

cc
<CSS.[protected]@dtdc.com>

Subject
RE: Consignment - Z98039146













Destination Address –



The contact numbers are same as below.

Regards,

Sherry Gautama





[protected][protected][protected][protected]


From: CSS.[protected]@dtdc.com [mailto:CSS.[protected]@dtdc.com]
Sent: Tuesday, October 13, 2009 5:35 PM
To: Sherry Gautama, CLSA
Cc: CSS.[protected]@dtdc.com
Subject: Re: Consignment - Z98039146


Dear Sir/Madam,

We refer to your mail, highlighting the difficulties you have encountered with regard to your consignment and regret if our service standards have fallen short of your expectations.

We have forwarded a copy of your mail to our concerned officials with a request to investigate your complaint, we request you to kindly bear with us, we will respond to you within 24hrs. Meanwhile can you provide us the destination address and contact number which will help us in further investigations.

In the interim, we would like to thank you for bringing this matter to our attention, as it is feedback such as yours, which enables us to improve our services.

We do hope that we are able to restore your faith in DTDC.

Thanking you,

Yours faithfully,
for DTDC Courier & Cargo Ltd.,

Madhushree
Customer Support Executive

CC:Dear Shaila, Pls arrange for the DRS copy .

"Sherry Gautama, CLSA" <sherry.[protected]@clsa.com>

06/10/2009 18:05


To
<[protected]@dtdc.com>, <css.[protected]@dtdc.com>, <[protected]@vsnl.com>

cc


Subject
Consignment - Z98039146

















Hi Team,

This is regarding the above mentioned consignment number which was sent one month back and has a status delivered.

But this never reached me but Ernst and Young Company.

This issue was reported to local DTDC office but no action was taken in this respect.

Hope that some action is taken in this regard and the money spent on this courier would not go wasted.

Regards,

Sherry Gautama





_____________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
______________________________________________________________________

********************************************************************************...

The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information and may be legally privileged. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.

WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

www.dtdc.com
********************************************************************************...

______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email
______________________________________________________________________



_____________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
______________________________________________________________________

********************************************************************************...

The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain proprietary, confidential or privileged information and may be legally privileged. If you are not the intended recipient, you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately and destroy all copies of this message and any attachments.

WARNING: Computer viruses can be transmitted via email. The recipient should check this email and any attachments for the presence of viruses. The company accepts no liability for any damage caused by any virus transmitted by this email.

www.dtdc.com
********************************************************************************...

______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email
______________________________________________________________________
I have an undelivered Parcel Tracking no H72347215. I tried to call every DTDC center in Pune and copied the no from internet more than half of the nos are not in service and at rest of them nobody is available. Wow! what a great service of such a reputed courier service.
Delivery parcel also contains contact no of the person I guess but nobody from DTDC even contacted me that they have received my parcel.

Ankita Agarwal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    14%
    Complaints
    7961
    Pending
    0
    Resolved
    1099
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    ADVERTISEMENT