DTDC — DTDC stole from my package

I was to receive a mobile phone from a friend in Pune. She used DTDC's Vishrantwadi office to book the package (CN no. P[protected] on 05-July-2011.

I received the package today- 08 July 2011 with the phone missing! All I could find inside were the charger and datacable.

When I went to the nearest DTDC office, a friendly clerk pointed out that the package as marked with 400gms weight but computer records showed it was 250gms when it left Pune!

Clearly, the phone was stolen even before left for it's destination.

My only hope at getting a resolution is online. So posting my story here. Any help appreciated!