[Resolved]  DTDC Cargo Services — Consignment Delay and no retrival of my cong

Regarding Consg : Z59706689

Sir
My self Birendra Kumar booked a consignment of a marriage card from Noida ( Uttar Pradesh , number of the consignment : Z59706689 dated 07th Nov 2007 to Anil kumar Gupta Bokaro Steel City House no 2110 , Sector 12A , pin 827012 Jharkhand .

Today is 12th Nov 2007 and still my packet is not delivered to the destination , I had tried my best to track the consignment but no one is helping me out its very urgent sir as you know it has marriage card and need to distribute as early as possible , I am very puzzled , talked to Kolkatta office no response , I also talked to Raipur ( Miss Durgi ) they are also helpless , and here the local sender your franchisee is talking to me in a very rude manner saying that if you enquire like this I am going to stop you packet I am surprised that in stead of helping your customer is this the value service they are delivering , please help me out from all this .

On your net tracking I am getting a detail that the consignment is reached to Jamshedpur but they are deniying saying that there is no concern with Jamshedpur for the same .

Hope for a favourable response .


Thanking you in anticipation



Regards,
Birendra Srivastava
Broadcast Engineer
STAR TV New Delhi

[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11614
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information