[Resolved] DTDC — Charged extra by DTDC | |||
DESCRIPTION On 5th June I booked a 1 kg shipment through normal DTDC courier and even though the charges were mentioned in the shop, I was asked to pay Rs.200 Tracking # D09589812 Weight : 1 Kg Pune (Hadapsar) to Bangalore As per charges table on their website, charges are 85+50 = Rs. 135 I mailed them on [protected]@dtdc.com, CSS.[protected]@dtdc.com, [protected]@vsnl.com, doddanakundi.[protected]@fr.dtdc.com They realy don;t care to reply. Couple of email ID's are not existing. I even got a call from Magarpatta Branch from number [protected] around 13th June and he promised to return the amount on same day, which never happened. They don;t even care to reply to the customer. I mailed them on 5th June 2012 6th June 2012 7th June 2012 8th June 2012 10th June 2012 12th June 2012 12th June 2012 20th June 2012 22nd June 2012 DAMAGE Mental Harassment Cheating customer Time wasted in followup with customer support Efforts put in COMPENSATION REQUIRED written Apology from DTDC 500 Rs. extra refund for my time and efforts as compensation. Refund of overcharged amount Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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