DTDC — consignment missing | |||
i have send a consignment through dtdc couriers to a location in delhi on 24 th december 2012.The AWB no of the same is V09486916.The consignment is shown to reach dtdc apex at delhi on december 26.But till now the consignment is not delivered.I have called the the office where ni gave the consignment for enquiry.They are saying that they are getting message from delhi that they cannot deliver the consignment and they are not returning the same either.I fear that this is a case of consignment missing from the delhi office.Even i called many times to delhi and they are not taking phone atall.The packet contains an item worth 10000.I think they r trying not to reply to all the quries related to this so that we will be frustated at some point and stop all the quries so that they can escape from any penalities involved with a missing consignment.please look into matter and do the needful.Its 20 days now since i gave the consignment to the courier,I got all the proof of bill with me. Was this information helpful? | |||
 2 Comments | |||
Comments
I had gone to dtdc shop and i asked them that i want to send rings (silver with stone ) and they told me that they can deliver that rings so i send those rings but now rings are missing my consignment no is M42190194 on tracking it is showing that it is deliver in mumbai but i have send this to haryana and they are telling they have put wrong number on they parcel ...and all that thing .
Reply
on tracking the AWB no on DTDC website, the status of the same is showing IN TRANSIT for the last 20 days.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
11%
Complaints
11613
Pending
0
Resolved
1310
+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047