Dtdc Courier — Huge Delay & Not answering phone

Address:

Durg, Chhattisgarh

Hi,

Would like lodge a complain regarding a courier service of DTTC.I have sent a courier from GACHIBOWLI - HYDERABAD on Wednesday, January 12, 2011.As my mother had her birthday on 15th Jan I bought gift for her.As it was assured me that it will reach within 3 days , i paid the charge 130 rs.
Now by 17th Jan no body has received it.When i tracked it i found it in BHILLAI SUPER FRANCHISEE, BHILAI .I called them many times but the contact numbers doesn't work specially mobile one :[protected] and After calling many time someone picked and informed that on Monday night they have received the courier so next day morning they will send it.The whole day my family was waiting.I called the courier person.They picked u and informed that they will dispatch it today.It was already 5:30 pm in the evening.Still i waited but now when it was 8:00 pm still the courier is not dispatched I had the question about the reliability and the quality of service.It is not about money i paid but the quality i expected.Still the courier is not yet dispatched.