[Resolved]  Dtdc Courier — Export samples non delivery in 8 days from Ludhiana to Delhi

This is the 3rd time we have been trapped.

Our staff made a mistake by giving DTDC a courier from Ludhiana for Delhi on 15th of April.This was a set o[censored]rgent sample for our buyers and the height of efficiency we have shown has really impressed them and they have decided to shut their doors on us !!!

We have been trying to call all avauilable numbers, but hardly could talk to any person.Your local staff at Ludhiana are simply a bunch of dummys who know nothing.

We just had a talk with some Mr. Shahid at 011.30582000 and he gave us a great update. Same what we could see on the net !!! Dont know what these people are doing then if net is doing what they have to do.He was very kind to be efficient enough to inform us that when he comes to office tomorrow morning, he will oblige us by passing on the complaint to someone as efficient as him perhaps and then he shall TRY to update us by 3.00 p.m.He had no way to contact anybody on your internal contact system, which I doubt if exists at all.

Strangely enough there are no grievances cell numbers anywhere while it is mendatory.We could find this email after great hunt.

What a feather in your cap Mr.Subhasish Chakraborty !!
A Gold Medalist from Calcutta University, who revolutionized the Courier Industry in India by introducing the Franchisee concept and making it a success story by registering exponential revenue growths besides creating the country's largest courier network.!!!

If you dare please pass this on to him too so that he knows whats happening at ground level.
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Aug 14, 2020
Complaint marked as Resolved 
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