[Resolved] DTDC Courier — DTDC not ready to deliver courier

[Resolved] DTDC Courier — DTDC not ready to deliver courier

S Siddhartha S B from Chennai, Tamil Nadu

Courier through DTDC was sent from Navi Mumbai on 31st July'09, it is yet to reach Hyderabad. On 8th Aug'09 someone from DTDC called me to say that I would have to come & collect the courier from DTDC office. DTDC says it does not service in my area which is just 1 km from the DTDC branch outlet. Even after speaking to the Manager of main branch DTDC, nothing happend. I wrote mails to DTDC Hyderabad Regional office & DTDC Bangalore main office but in vain. DTDC is yet to hand over my consignment, even though DTDC has been duly paid for the service. DTDC seems to have no care or concern for their customers. Its better to give opportunities to developing & small Courier & Cargo carriers as it seems the bigger once DONOT BOTHER about a few small customers like ME & YOU. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

maxsmart2002

DTDC should be banned as they provide third class service.

I sent one consignment from Lucknow to Kathmandu on 12th January and I was told they it is received in Kathmandu but DTDC's Kathmandu office was unable to deliver it.

Then I called their office in Kathmandu and the ladies there were too rude.

I filled up the complaint form and sent it to DTDC and to my surprise the mail got bounced as no such e-mail address exist.

I am fed up with DTDC and will never use their service in future.