I booked a doc. with DTDC Thane to Gwalior with Ref. M47657706 on Fri-6th Nov. which reached to DTDC Super Franchise Gwalior on Mon-9th Nov. When not delivered till Tues-10th evening, I called up DTDC Super Franchise Gwalior, They told me lies that address was not complete when the full address is written with Phone no. I told them this, then they said that they do not call on phone given with Address. It was a lie. they did not even sent out for delivery. I have complaint to DTDC-Mumbai Office Mr. Sameer[protected] on Wed.-11th Morning also wrote a feedback form on website, I was promised delivery on wed.-11th, which did not happened. Again complaint on Thurs-12th Morning to Mr. Sameer, promised delivery by 2pm, never happened. Called his office at 5pm, his office purposely said he is out & will call me back today, which again never happened. DTDC can not deliver in 6 days after so much follow-up. I feel people at DTDC also do not bother for customer complains & inconviniency caused. Was this information helpful? |
Post your Comment