I HAVE BOOKED A PARCEL(A GIFT)(SAMEER KOYA, H[protected] ON 20APRIL 2009 AT DIAMOND PARK FRANCHISE, VISAKHAPATANAM(AP) TO RAIGARH (C.G), PINCODE: 496001, ON THE CONDITION THAT THAT IT WILL BE DELIVERED ON 23 APRIL 2009, I HAVE CHECKED THE PINCODE OF THAT AREA AND ALSO I WROTE THE NAME OF THE STATE AND PLACE CLEARLY, I HAVE BEEN TOLD THE ROUTE TO BE VIA KORBA LINK EXPRESS WHICH IS A DAILY TRAIN FROM VISAKHAPATNAM AROUND 7 PM IN THE EVENING, REACHES RAIPUR BY 7 AM THE NEXT DAY AND FROM THERE 2 HOURS IS RAIGARH.TODAY ON 22 APRIL I HAVE TRACED THE DETAILS ON THE INTERNET AND THE ROUTE WAS FROM HYDERABAD, NOT YET REACHED NAGPUR...THEN I MADE A CALL AT THE BOOKING OFFICE (PHONE[protected], 2794815) TO ENQUIRE, THE REPLY WAS THAT, , , THEY BOOKED IT COORECTLY BUT PROBLEM WITH THE MAIN OFFICE. I CALLED UP THE MAIN OFFICE, DTDC VISAKHAPATNAM (PHONE[protected], MR. RAJU), WHERE I HAVE BEEN IMPROPERLY INFORMED THAT, THE BOOKING PEOPLE HAVE GIVEN ME WRONG INFORMATION, , THEY HAVE NO CONNECTIVITY VIA KORBA LINK EXPRESS AND THE COURIER WILL DELAY, , , , THEY DID NOT PROVIDE ME WITH THE DATE OF DELIVERY, , , , (AS TO WHEN THEY WILL BE DELIVERED).WHEN I TOLD THEM THAT I NEED IT ON 23 APRIL, , , AND WHAT ACTION AND ON WHOM I SHOULD TAKE, , , THE ANSWER FROM MR.S. RAJU WAS ...YOU HAVE TO SUFFER, , , YOU ARE LEFT WITH NO ALTERNATIVE.
I WANT TO TAKE ACTION ON DTDC AS ITS THE THIRD TIME THEY HAVE DONE THIS TO ME.THEY ACTUALLY DONT READ THE ADDRESS PROPERLY..I WANT TO TEACH THEM A LESSON
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