[Resolved]  DTDC Courier & Cargo Ltd. — Not delivering and sending undelivered

I sent one courier dated on 29/05/09 from Chembur (Mumbai) to Hirakud Dt-Sambalpur Orissa (768016). While sending DTDC guy told they can easily deliver at Hirakud. But, they did not deliver their. I intermittently checked the status and when I saw that, it has arrived at Sambalpur (Distrcit Head Quarter of the district that Hirakud belongs to) I asked my father to recieve the courier from there personally. But the courier boy there denied any such arrival. Today, when my father when again went to that place, he told that, they dont have any delivery point at Hirakud so they have returned the same to Mumbai. This is a cheating! When DTDC took the delivery from me at Mumbai, that time itself they committed the delivery. Now, for the simple denial, I am in problem. I sent one important document to be signed by my parents and to be returned to me on or before 15th of june. now that thing is at stake. I request you to look into this matter. I have the reciept of DTDC which makes the evidence. If you are not taking any action then I will be forced to take this issue to legal.