[Resolved] DTDC Courier & Cargo Ltd. — CONSINGMENT NOT DELIVERED NOR RETURNED BACK

itechzone.2010

from Mumbai, Maharashtra

Address:

South Goa, Goa

WE HAVE BOOKED A PARCEL TO DELHI, FROM MARGAO (GOA), WITH DTDC COURIER on 08/01/2013 via Docket no. B89543823, WHICH WAS BOOKED BY AGENCY "LINK ENTERPRISES" FATORDA. WHICH IS NOT DELIVERED TILL DATE, I HAD E-MAIL THEM SO MANY TIME TO RETURN BACK THE CONSIGNMENT, BUT I FOUND NO RESPONSE TO MY E-MAIL.
I AM FORCE TO TAKE THIS STEP.
I WOULD LIKE TO ENLIGHTEN THAT WE ARE AUTHORIZED COMPANIES SERVICE PARTNER FOR BANDED MOBILE PHONES FOR ENTIRE GOA, (KARBONN, LAVA, FLY WYNCOMM, PENTA BSNL ETC)

I MAY ASK YOU WHEN MY PROBLEM WILL GET RESOLVED.

DETAILS: (consignor)
NAME: I-TECH ZONE
ADDRESS: OFF NO-S11, 2ND FLOOR, SWEET HOME SYMPHONY, MAGAO GOA-403601
PH NO-[protected], [protected]
E-MAIL ADDRESS: itechzone.[protected]@gmail.com
WE EMAIL TO: css.[protected]@dtdc.com, css.[protected]@dtdc.com, bm.[protected]@dtdc.com, Fatorda.[protected]@fr.dtdc.com, css.[protected]@dtdc.com

DETAILS: (consignee)
NAME: JAINA MARKETING AND ASSOCIATES
ADDRESS: D170, PHASE-1, OKHLA IND AREA,
NEW DELHI-110020

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related DTDC Courier & Cargo reviews

View all 11615 DTDC Courier & Cargo Reviews

Comments

Vishal Balesh

from Mumbai, Maharashtra

DTDC Courier Services — Courier not delivered and not even returned

I booked a courier on dated 31st July'2008 against a consignment number "A12857146" from DTDC in Ahmedabad, Gujarat. Till 25th August this courier was undelivered to the respective location. After tried calling the local office several times, a lady picked up the call and informed me that my courier is RTO and they have no services in the location, where courier has to be delivered.

I asked the lady to make me talk to the head of the branch, She transferred the call to Mr. Neeraj, This gentleman refused me to gv the number of Branch Head nor he made me contactable to the Branch Head.

I had a strong complain against DTDC:-
Why the courier was accepted, when DTDC does not have any service for the place, where courier was to deliver?
What is the status of the courier docket.Do i need to take followup for the same?
Why i was not made contactable to the Branch Head? Being a Service Industry, Is Branch Head not responsible for Customer Satisfaction?
Who will be responsible for the losses, i have incurred due to non delivery of the courier?
Till date my non delivered courier is not returned to me, who will be responsible for that?

I had been into mental pressure due to non delivery of my important documents because of DTDC.

I request consumer forum to take action against the courier agency.

kishorsg84

from Mumbai, Maharashtra

DTDC Courier — Material not delivered nor returned

I have given 4 batteries to get courier for kolkata in September but status for it is still showing as pending and also has send mail for inquiry but no other person is supposed to reply for the same kindly take a positive overlook for this