DTDC Courier & Cargo Ltd. — not delivered docs to the party

Amya

from Delhi, Delhi

Address:

South West Delhi, Delhi

DTDC service "shyam express"has told that there is service in Borama district,Godda,Bhagalpur and collected the amount of courier for document on 31st dec,2010 against consignment no.Z26986530 and told that it will be dlivered on 4th of jan,2011 but after asking lot they said it has been delivered to the party on 6th jan and even there is no service so they can't deliver.....neither they refunded the amount of DTDC Lite service for the docs....nor returned back and not delivered to the correct person...the contact no. of DTDC is [protected].....plz take an action against it in favour of me

Was this information helpful?

No (0)

Yes (0)

Related DTDC Courier & Cargo reviews

View all 11613 DTDC Courier & Cargo Reviews

Comments

mahalingam manickam

from Mumbai, Maharashtra

I am 100% accepting. Because i have sent a cover from pune to chennai on 4th July 2012 with full details consignee phone no./My Phone no etc... i have complained to call centre after 2 days 6th July 2012 for the non-delivery of cover, they answered me in rude manner that the consignment will get deliver on 6th July and asked me to wait . Till today ( 8th July 2012) the consignment hasn't received and got the answer that got rejected for the reason "Continuous Door Lock". I did the continuous follow up on 6th and 7th July with DTDC lite chennai branch and informed that pls give a call to the phone no. mentioned in the Cover or else to me but without giving any intimation they have rejected the consignment. Consignment No. - P 19325359. I request everyone that don't prefer DTDC lite courier...
Chennai customer care centre - [protected] are not lifting the call even after tried to reach 50 times. Once Pune Customer Care Centre people lift the call and as i said they answered me in rude manner, after that always the call is busy and no reply for the message posted through IVR response.