[Resolved]  Dtdc Courier — CONSIGNMENT

Address:

Angul, Odisha

SUMMARY: - dtdc lost my consignment and now offering Rs 100 as per its company policy

ALL COMMUNICATION WITH dtdc ARE AS FOLLOWS

Dear Mr.Anutosh,


In continuation to our earlier mail, we regret to inform your goodself that despite of best of our concerned offices efforts, we were unsuccessful in tracing out your consignment and stands misplaced in transit.

In case if it contains banking instrument, we are sure you would have taken necessary precautions like issuing stop orders to your Bankers to avoid any misuse, if fallen in wrong hands.

Under the above circumstance, we would like to know if the consignment can be reconstructed, which is not traceable in our network, so as to organise its priority and safe delivery on Free Of Cost (FOC) at the destination.

OR

As per our Contractual Obligation, given on the reverse of the airway bill, our liability for a loss of a document is limited to Rs.100/- only. However, please note that no consequential losses will be entertained by the company.

Thanking you,

Yours faithfully,
For DTDC Courier & Cargo Ltd.,

Nagaraj
Sr.Executive Customer Support

----- Forwarded by CSS.CO/DTDC on 16/04/2013 11:13 -----
CSS.CO/DTDC
27/03/2013 11:41
To
[protected]@yahoo.com
cc
Subject
Fw: Corporate Portal Customer Feedback




Dear Sir/Madam,

We refer to your mail, highlighting the difficulties you have encountered with regard to your consignment and regret if our service standards have fallen short of your expectations.

Kindly provide us the receiver's complete address along with telephone number for our further investigations in providing the delivery status.

Assuring our best possible services at all times.

Thanking you,

yours faithfully,
for DTDC COURIER & CARGO LTD.,

Nagaraj
Sr.Executive Customer Support'

----- Forwarded by CSS.CO/DTDC on 27/03/2013 11:46 -----
<[protected]@dtdc.com>
27/03/2013 09:43
To
<css.[protected]@dtdc.com>
cc
Subject
Fw: Corporate Portal Customer Feedback






----- Original Message -----
From: [protected]@yahoo.com
To: [protected]@dtdc.com ; [protected]@dtdc.com
Sent: Tuesday, March 26, 2013 9:12 PM
Subject: Corporate Portal Customer Feedback

Hi,

This is an autogenerated email containing feedback provided by customer.
Name : ANUTOSH MEHER
E-MAIL : [protected]@yahoo.com
CITY : DEEPSHIKHA
Contact No. : [protected]
CATEGORY : Compliment
MESSAGE : an important letter with shipment no. K61320844 was dispatched on 19th from deepshikha-759147 to sambalpur, but still not reached to sambalpur. transit status showing that it dispatched from cuttack on 19th night but the sambalpur owner Mr Mohapatra is denying any receipt that too very much rudely. it is not expected from DTDC