Dtdc Courier — courier

Address:

North 24 Parganas, West Bengal

I have sent a courier from DTDC on 30/11/12 from Kolkata to Pune with there "blue" servise facility which ensures that it will reach the destination in 48 hours. Being sunday a holiday in between I was told that it will reach at monday morning. But today its already monday night and it hasn't reached. I just cannot understand when someone is doing the courier with extra benefits then also the situation is this. Of course I have a much urgency that's why I did it. What kind of customer service is this!! My courier number is V10994880.