We have booked a document P20236488 from Pune to Patiala on Nov 5th. This has not been delivered yet. As per tracking, it is 'In Transit' with last location as dispatched from Ambala on Nov 7th. This is really strange that it has still not been delivered as Ambala Patiala distance is just 50 Km.
We have been trying to get in touch with Pune Baner Branch[protected] Mr. Siddharth). He told us that 1) He does not have any idea 2) Internet is not working from him 3) If the parcel was urgent, then we should have booked Plus service 4) Call head office 5) He cannot take an official complaint. When we kept insisting, he disconnected the Phone. We had discussion with Mr Shrikant two days ago also, he also told that he would inquire with head-office and get back to us by the following morning, but he never called back. This is really frustrating. This is no service commitment and even the staff is not helpful.
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