Comments
VERY TURE BROTHER
Reply
I am Pankaj Verma, I got a delivery of my product
from my friend in Delhi with consignment number Z48772716. I did not get
my particular product in the box instead of which i got some writing
pad of some company named " Harit "inside the box.So i got
back to the DTDC branch in Harris ganj, cant, Kanpur, UP to consult my
problem but i got some very rude attitude from the workers over there.
They made a circle around me and started making fun of me in a very loud
and rude volume. They used abusive word in every next sentences they
spoke. I was already frustrated and felling liking DYING and they made
it much worse for me so i kept quiet and moved to manger's office named
RAJENDER SINGH i think. he was much worse than the Staff. He
Just Started yelling at me and I quote "samay dekho, jane kahan kahan se
chale aate hain muh utha ke, chalo nahi karni baat, niklo yahan se" i told
him to be polite and at least listen to me but he got so angry at me
and started screaming at me even more ..even some abusive words in his
sentences and i was feeling like he gonna hit me soon so i got out from
there. it was 8:30 pm on 10th april 2015.I am really
frustrated about losing my Money(product) and the DTDC staff and their
attitude made it worse for me. Before taking any legal step i wanted to
report it first to the Company.THIS IS THE WORST PROFESSIONAL BEHAVIOR I HAVE SEEN EVER . Even the road side down market shop has better Hospitality than this.
from my friend in Delhi with consignment number Z48772716. I did not get
my particular product in the box instead of which i got some writing
pad of some company named " Harit "inside the box.So i got
back to the DTDC branch in Harris ganj, cant, Kanpur, UP to consult my
problem but i got some very rude attitude from the workers over there.
They made a circle around me and started making fun of me in a very loud
and rude volume. They used abusive word in every next sentences they
spoke. I was already frustrated and felling liking DYING and they made
it much worse for me so i kept quiet and moved to manger's office named
RAJENDER SINGH i think. he was much worse than the Staff. He
Just Started yelling at me and I quote "samay dekho, jane kahan kahan se
chale aate hain muh utha ke, chalo nahi karni baat, niklo yahan se" i told
him to be polite and at least listen to me but he got so angry at me
and started screaming at me even more ..even some abusive words in his
sentences and i was feeling like he gonna hit me soon so i got out from
there. it was 8:30 pm on 10th april 2015.I am really
frustrated about losing my Money(product) and the DTDC staff and their
attitude made it worse for me. Before taking any legal step i wanted to
report it first to the Company.THIS IS THE WORST PROFESSIONAL BEHAVIOR I HAVE SEEN EVER . Even the road side down market shop has better Hospitality than this.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
11%
Complaints
11615
Pending
0
Resolved
1310
+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047