[Resolved]  Dtdc Courier — Delivery Period & illegal Charges.

Address:Mumbai City, Maharashtra

I sent a Caurrier from China on 22 Sep. 2011 of amount $ 44 means Rs. 2200/- via dtdc, my shippment deliver on Jaipur, India on 19 Oct. 2011. when it delivered in Jaipur. Dtdc chrarged me Rs. 5984/-, but not give me reciept. they sent me email. they charged me allready around Rs. 2080/-, for delivery caurrier charge. when i ask for extra amount, they didn't told me why they charged by us. when legal charge was Rs. 684/-, i ask why the shippment delay in delivery, they didn,t reply me. I think that the business of caurrier is not going good in dtdc, so when a customer comes in dtdc, they cheat him with a lot of money and control expencess of company. one thing more the maths of staff is also not good, may be this is the new way of cheat, i send a sample of email which i got from dtdc staff. the total of amount is wrong. every body can calculate this will be Rs.5948/-, but they caculate this is Rs. 5984/-. how they calculate,,, ???????? what mean of clearence charge, is it under table amount or ?? custom duty is Rs. 684/-, but cha charge is Rs. 2000/-, wah dtdc .


it mean totally chor company,

DTDC
delivering value,

hahahah
they shoud change their dialoge.

D T D C
Daku Thief Durty Caurrier


below is the specimen of email which sent by dtdc Staff




Shipment has been cleared from Customs and the same will be forwarded today.

Please find the details of the payment :

Customs Duty : Rs 684.00
Clearance Charges : Rs 3000.00
CHA Charges : Rs 2000.00
Ware House Charges : Rs 193.00
Service Charges : Rs 71.00


Total Amount : Rs 5984.00

Total amount payable ( Rupees Five Thousand Nine Hundred and Eighty Four only)

Kindly arrange to give a DD for the above mentioned amount in favour of DTDC COURIER & CARGO LTD., payable Mumbai at the time of delivery.

Thanks N Regards
Sarita Yadav
CSS -Intl.-Dubai coordinator
DTDC Courier & Cargo Ltd.
Direct no.[protected]
Email - intlcoordinator.[protected]@dtdc.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information