DTDC Courier — Not Delivered and Worst behavior

Address:

Thanjavur, Tamil Nadu

IDBI Bank Has Sent a Courier for me Through DTDC Courier Service. They not delivery a cover even just 1 km of the same town. they Call me for just come and collect that. I went There after 2 days at 11.30 am from my workstation. the staff asked my name and find my Cover. but the branch manager simply telling go and come after 30 min. I was went kumbakonam for that courier only and I want To go My Office. i explained this to him but he dont hear my request. he also say her of his staff don't give this till he come after 30 min. really very worst.