[Resolved]  DTDC Courier Service — Irresponsible attitude and non delivery of goods

Address:

Bangalore, Karnataka

Sir,

I had sent two parcels to my Native (pin - 643223). DTDC said they have service to this area. After few days, they have failed to deliver the goods. They have asked my Uncle to collect the courier from their office which is 30+ Kms from their place. Also, one of the courier has not reached the place as yet.

The actual problem is they have their database of pincodes wrong. 643223 stand for Kotagiri instead of Masinagudi (Masinagudi is actually where the parcel needs to be delivered). However, they are hiding this information and refusing to accept the correction. Worse, the manager is accusing me of giving wrong pincode.

Neither will they say sorry or deliver the package, but will gladly accept money for this kind of service.

It is pathetic that such irresponsible are given manager position.