To
The Director
Indian Consumer Forum
New Delhi
Sub. : Non Delivery of courier Through the DTDC Couries Service.
Dear Sir,
My brothers send my international placement document through DTDC Courier, through Amravati Branch on 28th December ‘2009 for Hariharnanda Gurukulam, Balighai, Puri. I have to submit this document to placement agency before 8th of January. But I have not received the courier from DTDC, when my brother enquired DTDC, Amravati branch about the delivery of courier the Branch Manager shown the following status on internet and told that the courier was already delivered to addressee on 2nd January ‘2010.
Consignment Details...
Shipment No.: T37199009 Reference No.: N/A Booked by: AMARAVATI (MH), NAGPUR On: Monday, December 28, 2009 No of Pieces: 1 Status: DELIVERED Last Scanned: Saturday, January 02, 2010 @ 1320 Hrs At : PURI, 752002 Received By: SIGN
When I inquired the DTDC Bhubneshwar Branch, they provided me phone number of Puri Branch, but the DTDC agent at Puri Mr. Baliarsingh responding irresponsibly, he has giving contradictory statement sometime he is telling someone came from your Ashram and received the courier and next time he is telling that the mentioned area is not coming in his service area so he returned back the courier to my home address, still it not received on my home address also.
Now 19 days over, but still DTDC Bhubneshwar and Puri are not giving me status of my courier, where it is? Sir if I will loose this opportunity due to severe lacking and negligence of DTDC personnel I will loose INR 8, 00,000/-, which I will get through this placement. Since 8 days I am in regular in contact with DTDC Bhubneshwar, Puri and Amravati who will bear this additional telephone cost and stress I am going through.
Sir, please look into the matter and give me justice. In hope to getting justice from your end.
With best regards.
Sharad Pant
c/o Hariharananda Gurukulum
Balighai P. O. Chhaitana
Dist. PURI
Copy to: 1) DTDC, Branch office Bhubneshwar, Kolkata, Nagpur
2) IVO International, New Delhi
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Courier — undelevired
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