[Resolved]  DTDC Courier Service — No return of DVD parcel

Address:

Gurgaon, Haryana

Dear Sir/Madam,
I am complaint you Against DTDC courier service regarding my DVD parcel which I didn't receive.
I sent it 31 December 2010 (CN no. Z26944724, from Gurgaon to Panipat) and today 14 January 2011 still I not receive my DVD return to origin.
Is this DTDC courier services?
i have no idea what kind of services are DTDC people providing
people in DTDC office are illeterate and extremly arrogant.
Nobody response, everybody try to put their responsibility to another person.
I also tried to helpline service but them also not response properly; they said your parcel is at Gurgaon Apex Branch. Every day I call your Gurgaon branch but they said “Sir, we didn’t find your parcel and we’ll send you today”. I hear this words form last 10 days.
I think every person is worst in DTDC. Nobody give the right information, everyone try to run away from their duty.
Is there any person in DTDC who give me my DVD’S back to me?

Regards
Manoj
Gurgaon