[Resolved]  DTDC / Courier Service — Beware of DTDC (Cheating with customers)

Address:South Delhi, Delhi

Beware of DTDC

We had sent a parcel in August 2010 vide consignment no. Z19889091 & unfortunately it got lost (delivered to some other person)... which dtdc couldn't trace, and after waiting for 3 months, we got the FIR Copy...

Immediately after getting the FIR copy we had submitted all the relevant documents to the DTDC Office...

Till date we are waiting to get proper answer from DTDC office... as Mr. Surender don't gives reply to my calls...

Kindly look into the matter, as its over 10 months old case... & this is giving me a glimps that DTDC is Purely CHEATING WITH CUSTOMERS, they always advertise that DTDC is committed to customer satisfaction... In our case where is the customer satisfaction...

Is it our fault that we had dealt with DTDC & sent our valuable goods thru DTDC.... If it is, then i would like to take the matter to higher authorities against DTDC & should appeal to all the People of India to don't rely on DTDC & their words... As they are only making PEOPLE FOOL.....



Regards


SWARN Singh / Satinder Singh
AP's Business Head / AP's Marketing Head

LOTUS Systems & Services
106A (1st Floor), Osian Bldg. 12 Nehru Place, New Delhi-19
Landmark : PARAS Cinema

[protected] / [protected] / [protected] / [protected]

Email : [protected]@Gmail.com

Websites : www.NehruPlaceOnline.com, www.OriginalSoftwares.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

THIS RESPONSE WE GOT FROM DTDC authorities after so many calls. But result remain ZERO.

Dear Sir/Madam,

In continuation to our earlier mail, our concerned officials investigated on your complaint and confirmed the status of your consignment as delivered on 25/Aug/2010 against Signature, Ph : [protected]. Since we got this status from our old server we will not be able to provide you the Hard copy of POD.

Assuring our quality services at all times and requesting your patronage always.

Thanking you,
Yours faithfully,
For DTDC Courier & Cargo Ltd.,

K.Shivan
Customer Support Executive.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11615
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information