[Resolved]  Dtdc Courier — Irresponsible and Not giving respect to customers

Address:

Chennai, Tamil Nadu

I got an Courier which should be delivered to my office address. But the admin in office has informed the courier company tat personal couriers should not be delivered in despatch section of office. So the courier company has sent a text message to my mobile number which was not delivered on time. So the DTDC courier in charge has sent back the courier to head office which is very far away from my place. When i asked regarding the courier , the owner is just telling tat i have forwarded back the courier. When i asked from which address the courier has come, she is tellingi dont know. She didnt even tell me the Courier Track number which is an irresponsible reply to a customer. When i asked about her that the courier boys could have called me and informed me. But she is telling cant call and waste the balance. I asked her that you could have atleast given me a missed call and i would have called back. But she said we cant call each and every customer and just cut the call. Again i called several times. But she was disconnecting the call. This is the poor service provided by DTDC courier. Finally i suggest having such in charge person will definitely spoil the name and fame of the courier Org.Please take appropriate action. The branch of the DTDC is below.

DTDC courier,
# 293, HEMAVATHY COMPLEX, OLD MAHABALIPURAM ROAD
SHOLINGANALLUR, CHENNAI
CHENNAI 600119 (TN)
Phone:[protected]/[protected]/[protected]/[protected]/
Fax: [protected]
email: sholinganallur.[protected]@fr.dtdc.com