Address: | Ernakulam, Kerala |
Airway Bill No: Z70000231
While tracking in dtdc website, its showing the status as delivered.
Then we called up the customer support and they send the proof of delivery which is as attached. Somebody else signature.
On the delivery date we are not there and the door and gate is locked. Also we checked with the nearby houses.
Hope the delivery boy or franchise agent is taking the couriers by signing themselves.
Still the issue is on hold and as per the mail I got from CSS.[protected]@dtdc.com against my complaint I raised a week back.
The below franchise is supposed to deliver the item.
CHANNEL PARTNERS
Location Name: VYTILLA
Address: SMP COMPLEX, 29 1332A, BEHIND KSFC OFFICE,, VYTILLA, Pincode - 682019
Phone:[protected] / [protected]
Email: vytilla.[protected]@fr.dtdc.com
How you are giving franchise to those who won't respond properly. We tried to contact[protected] and the person told he will be sending the delivery guy 2 days back. But till date nobody came.
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