| Address: | Pune, Maharashtra |
Sir/Madam,
I am Kadambari from Pune and I am a regular user of DTDC Courier services but this time when I have sent Rakhi to my brother's place in 'Jharsuguda, Orissa' ,it was not sent also when I inquired it was told to me that they don't have service there and the courier is returning back. The lady there had checked with the Jharsuguda office as in their system the Pin code was present and the official there did not even try to call on my brother's cell number so that he could have collected it from the office. This is a very neglected behavior and it was told to me that the courier is returning back and they will give me a call to confirm whether to resend it or return it but its 1 month now and I haven't received any calls yet. I insist you to please take some action as it was a very careless attitude on the company's name and it was the first time when my Rakhi could not reach my brother which has hurt my sentiments a lot.
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