DTDC, India — Extreme Delay in delivering Post

Address:Mumbai City, Maharashtra

Hi,
I am experiencing extreme delay in delivering post by DTDC, India. Though they are charging the premium for the speedy delivery, their service is now worse than normal post. The details are as follows

1. I sent a letter to Thane (which is neighbouring city of Mumbai) on last saturday Nov 27. The consignment no. of the post is M58388612. The post has not been, till date, delivered to its destination. The status report from DTDC website (as on Dec 2) is attached (file name: DTDC-2.jpg).

2. I sent a letter to Ranchi on Oct 28,2010. The consignment no. of the post was M57662134. After repeated reminders, the post was delivered on Nov 4, 2010. The status report of that from DTDC website is attached (file name: DTDC-1.jpg).

They charged Rs. 90/ to send the letter from Mumbai to Ranchi within 48 hours but it was delivered after seven days.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11613
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information