[Resolved]  DTDC / Metro Plus Courier — Claims next Business Day Delivery But delivered after 3 days

Address:Bangalore, Karnataka

DTDC Metro Plus Courier Claims NEXT BUSINESS DAY WITH MONEY BACK GUARANTEE Delivery and Charges EXTRA for the Same.

But when it come to meeting its claims,Its miles away from Reality.
As it happened in my case.
I had booked an extremely Urgent courier consisting of Important papers from Bangalore (Whitefield DTDC,Mahadevpura) on Friday 02 Dec 2011 via DTDC METRO Plus service but it was not Delivered until 6th December 2011 (Tuesday Morning) at Kolkata.

Which is after 3 business days. This delay has caused me a unprecedented FINANCIAL Losses, MENTAL TRAUMA and HARASSMENT.

When i submitted the claim form for getting a refund on the same in December 2nd Week itself, DTDC seems to have overlooked the same and even after 2 months they have not made any effort to rectify their mistake and keep up their promise on Returning the money if the Next Business Day Delivery is breached.

Details of the tracking attached:-
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Aug 13, 2020
Complaint marked as Resolved 
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TRACKING DETAILS:-
================

Dear Customer,

Recently you have visited our site and asked for tracking result for Consignment No. V07180257.

Please find the details below :
Consignment Details ...


Shipment No. : V[protected]METRO PLUS) Reference No. : N/A

Booked by : WHITE FIELD ROAD - BANGALORE On : Friday, December 02, 2011
No of Pieces : 1
Status : OUT FOR DELIVERY On: Monday, December 05, 2011
At: CALCUTTA, 700040



With Thanks,
DTDC Courier and Cargo Ltd.
#3, DTDC House, Victoria Road, Bangalore - 47.
Ph: 25365032/39, 25544127
http://www.dtdc.com

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