DTDC — non delivery and damaged courier

Address:

Pune, Maharashtra

1 my fiance had sent me a courier on 23june2012, docket no.-z63767747 from gurgaon dtdc.
2. at the time of booking she had inquired of the delivery service to my place which the booking person had confirmed.
3.but the courier was not delivered till 29 june. on enquiry it was revealed by DTDC HEAD OFFICE,PIMPRI that courier had been recieved but I would have to collect it from their office as my place was a non-delivery one according to them.
4. on 30june atlast i went to collect the courier at their office in KASARWADI and there i found that the courier was already open. on inquiry the person at desk told that this happens to couriers in transit. i was shocked to hear such an irresponsible answer from the employee of the company which claims to be no.1 in courier delivery across INDIA.
5. To summarize no attempt was made to contact me on the other hand i had to only collect it and then it was open..