[Resolved]  DTDC — Non delivery of parcel

This is to bring you notice that my consignment no.Z80595446 was not delivered which was very urgent and was returned without any notice ,therefore you are requested to please take some action against it as i am suffering alot because of this carelessness.


thanks and regards
PANKAJ KUMAR SINGH- [protected]

On 23rd Sept, I had send one parcel from Pune to Delhi via DTDC courier. And till today its has not reached the receiver. I have called multiple times to DTDC customer care no and from 25th Sept the status update they have is "Its out for Delivery" Dropped few mail to there team as well, and only reply I got in past 3 days, we are checking on it. The parcel which I had sent had to be delivered to Lens Kart Delhi office. As, I was returning a product which I had taken from them on 16th Sept. Now, I am worried that since this parcel has not reached Lens Kart on time, I wont be able to return my product and would loss approx 1800 Rs

on 30september I had sent a parcel(consignment no. V[protected] to Agra in urgent. But it is not delivered yet. and I had paid rupees for urgent delivery . Which is ₹290 for 1.2 kg item. And your. Shopkeeper. Does. Not have manners to talk to costumer.
please take action for this otherwise I'll take judiciary action agains him. .
dtdc shop at. Janta store Bapu nagar. Jaipur

I had booked a parcel from Gurgaon, Haryana for delievry at Jammu, J&K on 11Aug 14 vide despatch no -Z30228219.
The DTDC tracking showed that Packet has been delivered on 13 Aug 14 at 1120h .However, during discussion my acquaintance later, I learnt that packet has not been delivered. I raised this issue telephonically with DTDC 14, Jammu, Shivaji Chouk, Nanak Nagar, Jammu . The concerned staff at the reception insisted that item has been delivered to the Addressee, my acquaintance however maintained that item has not been received by him.
I visited Jammu on 4 Nov 14 and i sought to see the DTDC delivery slip which should have been signed by the recipient but there was no such signature nor his mobile number was annotated which normally is written by the recipient after taking delivery. Mr Arun the supervisor informed me that the delivery agent was an casual employee who has left service .
I have following queries : 1.Why the tracking shows false information of having delivered the item when actually it has not been delivered ? 2.Why would any one rely on DTDC for service ? 3.When the matter was brought in notice of the staff should they not retrieve the item and deliver it? The staff at DTDC informs that I am informing of non delivery after but the fact is the concerned staff never enquired it till I visited the DTDC facility at Jammu.
Please ensure that parcel is retrieved and delivered to the addressee and action is taken against the staff for falsifying the tracking information.
Thanking you

Sahil Sharma

My consignment AWB No is X13082787. On tracking it shows that it's delivered but i didn't got this consignment. it shows that i have received the parcel. Please provide me the signed docket for the parcel .

A parcel was handed over to the representative of DTDC at Vasant kunj on 22nd may 2015 for mumbai via surface. Docket no for the same being -D21063455
Till date the parcel has not been delivered and on talking to the dtdc people they inform that the delivery to the below mentioned address can only happen before 11Am and after 9 pm as it is in a mall, which is quite absurd as the store opens at 11am and shuts at 8 pm. Thus the same can never be delivered by dtdc. It hns been 14 days since the parcel was handed over and the same has not been delivered.
MOGRA
#25 skyone level 1
Pheonix mills
S b marg
Mumbai -400013

Courier sent on 11.06.15 to Saharsa, Bihar from Rashbehari, Kolkata vide C No. K79688901. However, it has not been delivered tii date & we are not getting any assistance from any of the DTDC centres at Rashbehari & Saharsa.

Despite online complain vide case number is 00450334, we did not get any assistance. This is just unexpected from a company like DTDC. We just want our parcel to be delivered at the earliest considering it to contain original confidential documents to be submitted to North Bihar Power Distribution Corporation Limited.

ur company name is varrsana isapt Limited we sent regular courier to our Bagru(Jaipur) branch.
Every time your Bagru branch refuse to deliver the courier at our office.
When ever we tell them to deliver our courier the person says we dont have gut to deliver your courier and i[censored] want to take your courier you will have to come and receive it.
Recently we have booked a courier Z57423367 dated 24/06/15 which is still not delivered to our office.
Secondly Z57423010 on 26/06/15

DTDC is a brand name and i thil this is ruining you goodwill as we can chosse any other courier company but i customer loose is equal to 100 customer loose as its mouth publicity.

So look in the matter and take urgent action

Regards
Pushpak Khemka
[protected]

A Parcel was given on 16/5/2015 in DTDC Office, Vandalur, Kelambakkam Manin Road, Chennai vide *Consignment No. *D22416455** for delivery of the same to the undernoted destination within 4/5 days - KUSHAL KUMAR GUPTA, 16, OFFICE LANE, WEST BANK OF MELARMATH DIGHI, AGARTALA, TRIPURA (WEST), PIN-799001. MOBILE NO.[protected]. But even after a loss of ONE MOHTH 25 DAYS PASSED till date the said Parcel has not yet been received where it should be. Instead when i am tracking its present location it's shows delivered to Jammu. Agartala is the North Eastern Part and Jammu is a different part of the country. I have written so many letters (Emails) to DTDC Customer Care and different branches/offices of DTDC operating in India. It is very much unfortunate that no one have given any reply of that. The parcel contains Research Papers, important documents, valuable books etc.

dtdc is a bad couriers

Mai kabse ye products refund ki hai ...the status showing deliveried.if delivered why u nt give me pod..koi action lo...nehi to all media nd social site pai ye lunch karunga.contact me -[protected]

Parcel not delivered & pathetic customer care service.

D17916417 DTDC parcel was sent to Guwahati but not yet received. The chikbanaswadi ofc from where he had sent the parcel is just not reverting to our request and hangs up the phone once we call them.

Missing My parcel

My Parcel No- M07836412 i Parcel my parcel on[protected] i ask to give me complaint form dtdc office but not recive at know.