DTDC — misbehavior

Address:

Varanasi, Uttar Pradesh

Dear sir,

we sent one consignment through DTDC from Raipur to Varanasi on[protected]
having shipment no. M64409262.This was an urgent ticket and in the status it was shown to be lying in Allahabd from[protected] to[protected] while the sent item was urgently required at[protected] in varanasi.
When we tried to contact the Allahabd office at[protected] on [protected] no one picked the call and at[protected] , when one of male staff members took the call , he not only misbehaved but also when I mentioned that I am going to complaint if he will misbehave like this he said me to go for it.Though even if the consignment arrives to varanasi it will be useless now. Please tell me who is responsible for this carelessness and ill treatment of customers. Please take the right action.

Thank you.

Prateek Upadhyay