M/s Cooltech Corporation have supplied, installed and commissioned 2 Hitatchi make 11.00 ton ductable AC's at our premises M/S CROWN INTERNATIONAL, BEHIND SECTOR-29, HUDA, PANIPAT. The machines were supplied on 08.07.2009 vide bill no. 6538 of M/s Cooltech Corporation, Chandigarh. The same were installed and commissioned in october 2010. Since then the AC's are not giving proper service i.e., some times the remotes are not working, IC's were changed and latest gas was filled on 20.04.2011 by the suppliers. Inspite of all these changes the units are not cooling the premises. Many complaints have been sent to Cooltech Corporation but no satisfactory results are there.
Kindly look into the matter and resolve the problem so that the name of a big company be maintained.
with best regards
C.B. Jain
General manager
M/s Crown International
Behind Sector-29, HUDA,
Panipat-132103
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[protected]@crowninternational.in Was this information helpful? |
we have alos purchased same AC 11 ton and i am screwed up with the kind of response
we are calling customer care for last 4 days intially they asked for 48 hours TAT but now nobody is picking phone and
answering calls, some Mr Mubarak is their in call centre and he is not giving any response
third class service and support
for more review cmail me at yad.[protected]@gmail.com